Privacy Policy

We understand the importance of your privacy and value the trust you place in us. This privacy policy outlines how we handle your information. By visiting our platform, you agree to the terms described below.

Note: Quickfood.co.za/Qwixby.co.za/Marketnetwork.co.za refers to the same legal entity, Registered Qwixby(PTY)LTD.

Last Updated: 17 May 2024

Your Privacy at Qwixby

We take your privacy seriously and appreciate the trust you place in us. This policy explains how we handle your information.

What We Collect:

• Information You Provide: We securely store details you share for purchases, like addresses and phone numbers. Some info is optional but may improve your experience. (We don’t store credit/debit card details.)
• Cookies: Like many websites, we use “cookies” to enhance browsing (you can disable them in your browser settings).
• Other Information: We collect IP addresses for site access tracking.

How We Use Your Information:

• Customized Shopping: We use your information to personalize your shopping experience. You can opt out of this or browse anonymously.
• Third-Party Services: We share necessary information with trusted partners (like delivery companies) to fulfil your orders. They cannot use this information for other purposes.
• Business Transfers: In case of business changes, customer information may be transferred as part of the assets. Your information will be handled securely during this process.
• Legal Requirements: We will disclose information as required by law, such as for court orders or protecting public safety.

Protecting Your Information:

We use robust security measures (physical, technical, and network) to safeguard your information against loss, unauthorized access, or misuse. This includes encryption and breach reporting protocols.

Your Privacy Choices:

• Emails and Offers: You can choose to receive emails and special offers from us. You can manage your preferences for email.

Children’s Privacy:

We do not sell products or services to children. If you are under 18, you may use our site only with a parent or guardian’s involvement.

External Websites:

Links to other websites may have different privacy policies. Please review their policies when visiting external sites.

Accessing Your Information:

You can contact us to learn more about our privacy policy or access your personal information on our website. We may need to verify your identity before releasing information. We reserve the right to update this policy in the future.

WHY WE PROCESS YOUR PERSONAL INFORMATION

We process your information for various purposes, including user identification, account creation, fulfilling contracts, customer support, legal compliance, and research.

Your Rights – Know Your Rights

You have the right to:

• View, correct, or amend your personal information.
• Request a record or description of your personal information.
• Request correction, destruction, or deletion of your personal information.
• Be informed of changes to your personal information.
• Be notified of unauthorized access to your personal information.
• Submit a complaint to the Information Regulator.

How to File a Complaint with the Information Regulator:

If you have concerns about our Privacy Policy or its compliance, you can contact the Information Regulator. Visit their website for contact details: https://justice.gov.za/inforeg/

Updates to this Policy:

This Privacy Policy may be updated periodically. The version posted on this page at the time of your platform use applies to you.